Trévi's leadership position in the
pool and spa market is due first and foremost to the superior quality
of its products. But it's also a reflection of the emphasis its founder,
Clément Hudon, has always placed on customer satisfaction. The firm continued its expansion with the acquisition in 1992 of Piscines
Val-Mar, introducing high-end options into its product range. In addition
to prefabricated above-ground and in-ground pools, Trévi could now offer
sprayed concrete pools. Today, customers are sure to find a pool that
suits their needs at Trévi, along with the best warranty in the industry.
Clément Hudon: a company president who listens to his customers.
Trévi: your guarantee for outstanding quality.
Faced with installation and durability problems in pools from Canadian
and American suppliers and receiving little response to his recommendations
for improvements, Hudon decided to add a new dimension to the company:
the manufacture of swimming pools.
In 1992, Trévi acquired its first manufacturing facility from Piscines
Citadelle and launched a research and development center. The second plant,
purchased from Piscines Dauphin in 1996, allowed the firm to increase
its annual production capacity to some 15,000 units. Customer needs and
productivity considerations have since determined Trévi's manufacturing
processes, which blend the workmanship of experienced craftspeople with
advanced technologies and leading edge manufacturing processes. For example,
an order taken in-store is forwarded to the plant by computer along with
a list of customer specifications and requirements. Specialized software
is then used to treat the request and the order is put into production.
If necessary, it can be carried out in less than 24 hours.
Exclusive
and rigorous customer care has always been a Trévi priority. With several
stores in the greater metropolitan region, Trévi serves Montreal-area
customers with its own installation teams. Elsewhere in the province,
Trévi has developed a distribution network that adheres to the quality
standards that distinguish the firm.
The year 2004 builds on changes introduced in 2002, when Trévi underwent
major administrative and financial restructuring. The firm has gone on
to achieve a strong balance sheet with substantial capital injections
from both public and private investors. Pierre Mantha, FCA, joined the
firm as shareholder and Chair of its Board of Directors, which is made
up of experienced administrators
Over the years, Trévi has succeeded in recruiting a team of people who
share the innovative vision of its president and support Trévi's commitment
to customer satisfaction. Today, Clément Hudon leads a group of over 250
collaborators and partners who work together to ensure the success of
the firm. And nobody is surprised to see him on site during pool installations,
greeting everyone and sharing technical tips!